Terms and Conditions

Welcome to Valvoro! These Terms and Conditions ("Terms") govern your access to and use of our website, www.valvoro.store, and the purchase of our products. By using our website, you agree to comply with these Terms. Please read them carefully.

1. General Information

Valvoro ("we", "our", "us") is an India-based T-shirt brand offering quality apparel through our online store. These Terms apply to all users of the site, including customers, browsers, and others.

2. Use of the Website

  • You must be at least 18 years old or have the consent of a parent or guardian to make purchases.

  • You agree to provide accurate, current, and complete information when placing an order.

  • You may not misuse the site in any unlawful or unauthorized way.

3. Products and Pricing

  • All prices are listed in Indian Rupees (INR).

  • We reserve the right to change product pricing, availability, or descriptions at any time without notice.

  • Product images and colors shown may slightly vary due to display settings or lighting.

4. Orders and Payment

  • Order confirmation will be sent via email after successful payment.

  • We reserve the right to cancel orders for any reason, including suspected fraud or out-of-stock items.

  • Payment must be made in full at the time of ordering through our secure payment options.

5. Shipping and Delivery

  • We ship across India.

  • Standard delivery time is 4–10 business days, depending on your location.

  • Shipping delays due to third-party couriers, holidays, or unforeseen events are beyond our control.

  • Tracking information will be provided once your order is dispatched.

6. Returns and Exchanges Policy

  • We do not accept returns or exchanges for any reason other than damaged or incorrect products.

  • To be eligible for a replacement, you must:

    • Contact us within 48 hours of delivery

    • Provide a complete, unedited video of the unboxing taken from the moment the package is opened, clearly showing the issue.

  • Without video proof, no return, refund, or exchange will be processed.

  • Decisions on such cases are at the sole discretion of Valvoro.

7. Intellectual Property

  • All content on www.valvoro.store including logos, designs, images, and text is the property of Valvoro and protected by Indian copyright and trademark laws.

  • No content may be used, copied, or reproduced without our prior written consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages related to use of our site or products.

  • Our maximum liability is limited to the value of the product purchased.

9. Privacy Policy

Use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your data.

10. Modifications to Terms

We may update or revise these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page.

11. Contact Information

For questions, concerns, or support, contact us at:
Email: valvoroofficial@gmail.com
Website: www.valvoro.store
Location: India