Shipping Policy
1. Shipping Coverage
We ship to all states and union territories within India.
Currently, we do not offer international shipping.
2. Order Processing Time
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All orders are processed within 1–3 business days after successful payment.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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You will receive a confirmation email or SMS once your order is packed and dispatched.
3. Delivery Time
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Standard delivery time is typically between 4–10 business days from the date of dispatch.
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Delivery time may vary depending on your location, especially in remote or rural areas.
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Please allow additional time during peak seasons or due to unforeseen courier delays.
4. Shipping Charges
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Shipping is completely FREE on all orders, with no minimum purchase required.
5. Tracking Your Order
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You will receive a tracking link via email or SMS once your order has been shipped.
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If you have not received tracking information within 4 days of placing your order, contact us at valvoroofficial@gmail.com.
6. Delivery Issues
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Valvoro is not responsible for delays caused by courier services, incorrect shipping addresses, or force majeure events.
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Please ensure that your shipping address, contact number, and pin code are accurate at the time of placing the order.
7. Damaged or Lost Packages
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If your order arrives damaged, you must email us within 48 hours of delivery at valvoroofficial@gmail.com with:
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Your order number
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A complete unboxing video (required for any damage claims)
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Clear images of the damaged item and packaging
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For missing or lost shipments, we will investigate with our courier partners. Please allow 7–14 business days for resolution.
8. Contact Us
For any shipping-related queries, feel free to reach out:
Email: valvoroofficial@gmail.com
Website: www.valvoro.store
